Refund policy
Thank you for shopping with P.L.U.S. by La'Shè's!
We appreciate your business and ask that you review our refund policy before placing your order.
In-Store Purchases
Please try on all merchandise before completing your purchase.
Once an item leaves the boutique, all in-store sales are final. No refunds, returns, or exchanges will be accepted.
Online Purchases
Many of our items are purchased in limited quantities or ordered specifically for our customers. For this reason online sales are final.
Please review product descriptions, size information, and measurements carefully before placing your order. If you have questions about sizing, we are happy to help before you purchase. If you need assistance choosing the correct size, please contact us before placing your order. We are happy to help.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at plusbylashes@gmail.com.
Please include:
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Your order number
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Photos of the item
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A brief description of the issue
We will review your claim and work with you to resolve the problem.
Preorder & Special Order Items
All preorder and special-order merchandise is final sale and cannot be canceled, returned, or exchanged after an order has been placed.
Questions?
If you have any questions before placing an order, please contact us at:
Email: plusbylashes@gmail.com
Thank you for supporting P.L.U.S. by La'Shè's!
